Shipping & Policies

Shipping

All of our items are handmade and while our standard order processing time is 2 days there are certain products that may be delayed.  If your order is unable to ship out within the 2 business days you will be notified within 24 hours of placing the order.

Standard shipping in the US takes 2-5 days to arrive. An email with tracking will be sent to you when your order is on it’s way. If you would like expedited shipping or if you need your order by a specific date please email us at orders@charlierowandesigns.com to ensure it will arrive on time.

International orders are sent by USPS First Class International by default. This method takes 2-4 weeks to arrive and does not have a guaranteed date of arrival. If you would like it quicker please email us at orders@charlierowandesigns.com. Customs fees are the responsibility of the buyer.

Returns

If you are unhappy with your purchase for any reason you have the option to return or exchange it within one week of receiving less shipping charges as long as the product hasn’t been washed or used.